Frequently asked questions
Refund Policy
We do not accept returns or offer refunds. Exceptions are made only in the event of an error on our part. Thank you for your understanding.
Shipping
Do you offer free shipping?
All monthly mail club subscriptions include free shipping. One-off mail club purchases include free UK shipping, with international delivery available for £4.
Where do you ship to?
Worldwide. We offer UK and international shipping.
When will my order be sent?
Orders for the upcoming month must be placed by the 20th. All orders are posted on the last day of the month and typically arrive within 2-3 working days for UK 3-5 working days for Europe and 6-7 working days for the rest of the world.
Subscription
When will my subscription be shipped?
Subscriptions are shipped at the end of each month.
When should I sign up?
Sign up by the 20th to receive the upcoming month’s edition. Sign ups after the 20th will begin with the following month’s edition.
Can I purchase previous editions?
Previous editions may be available while stocks last.
Can I update or cancel my subscription?
You may cancel your subscription at any time. You can manage your subscription via our Customer Portal and update your details.
Contact
For any issues or enquiries, please contact us at happyathomemumuk@gmail.com.
